From Supply Chain Stakeholder to Service Customer: An Engineering Framework for Vehicle-Based Services
Editor: Mario Štorga, Stanko Škec, Tomislav Martinec, Dorian Marjanović
Author: Clemens Pizzinini, Jakob Bercher, Markus Lienkamp
Institution: Technical University of Munich, Germany
Section: Design for Sustainability
DOI number: https://doi.org/10.1017/pds.2022.110
ISSN: 2732-527X (Online)
Geographic distance between supply and demand reduces spatial accessibility. Vehicles have been contributing to improved spatial accessibility by offering transport services for people and goods. From traditional trucks to mobile health clinics, vehicles can offer a wide range of functionalities on wheels. To develop context-specific vehicles-based services, we propose a novel engineering framework based on a supply chain perspective. Requirements are derived from supply chain stakeholders and translated into vehicle-based services and vehicle components.